Led by Richard Chataway, one of the most experienced practitioners in behaviour change communications in the UK, Communication Science Group's team comprises the leading academic thinkers in applied behavioural science with professionals from every field of marketing and communications. Our expert partners enable us to ensure delivery through any channel or medium.
Your team will always be professional, knowledgeable and capable. We focus on providing you with highly experienced professionals who give practical solutions - not recent graduates with lots of theory and no practice.
Richard Chataway, MA (Cantab)
- Principal Consultant -
Richard is one of the most experienced practitioners in applied behavioural science in the UK, and is a board member of the Association for Business Psychology. His strategy for the #XTL campaign (a social media campaign addressing domestic violence) won the Global Festival of Media Campaign of the Year in 2014, and he also led the development of the world’s most successful stop smoking mobile app (My QuitBuddy).
Richard has led communications strategy for both local and central government in Australia and the UK, and has advised commercial clients including IKEA, Pfizer, Sainsbury’s, ING, ITV, BT, Kimberly Clark, American Express, InterContinental Hotels Group, Campari, FOX Networks, Starbucks and Unilever. He was the first dedicated Head of Ogilvy Change, the only embedded behavioural practice in a communications agency.
He has conducted training for call centre personnel, marketing directors, press officers, media planners, creatives and everything in between. A frequent conference speaker throughout Europe, Richard and his team also hosted the 2016 ‘Nudgestock’ festival of behavioural science.
BBC World Service Radio programme 'The Compass' on Australia's successful anti-smoking policy, featuring My Quitbuddy (around 12 minutes in).
Originally broadcast 29th January, 2017.
Case study video detailing the successful launch of the My Quitbuddy app in 2012. The app has now achieved over 400,000 downloads.
OUR ASsociates
Gonzalo Lopez, MSC IOBP (UCL)
- CONSULTANT -
With over six years of experience working in the Chilean banking industry as a Business Psychologist, Gonzalo has successfully developed and implemented several senior talent management programs, including mentoring, talent review boards, succession plans and others. He also led company-wide processes such as performance management, redesign of organisational climate surveys, and development of HR software.
His main interests reside in the application of evidence-based solutions and behavioural science, including implementation through process automation and technology integration. Gonzalo recently completed his MSc on I/O psychology at UCL, specialising in deliberate and indirect self-persuasion techniques.